Tilers Community knowledge

Real-world guidance for better tiling.

Clear starting points for homeowners, working tilers and people entering the trade. Use these guides alongside current product instructions, project requirements and applicable standards.

Before the first tile

The Tilers Community project guide

01

Define the scope

Write down the rooms, surfaces, tile format, pattern, trims, grout colour, access and target timescale. Clarify who supplies every material.

02

Check the background

The finished surface depends on what sits beneath it. Check stability, flatness, moisture, contamination and compatibility before fixing begins.

03

Plan waterproofing

Wet areas may need a complete tanking system, not simply water-resistant adhesive and grout. Follow one compatible system and its instructions.

04

Agree the finish

Discuss setting out, cuts, movement joints, trim details, falls, grout joints and sealant positions before the work becomes difficult to change.

Preparation is the job

The quality you see starts with the work underneath.

Common questions

Technical FAQs

Why is primer sometimes needed?

A suitable primer can improve adhesion, control substrate porosity and help the chosen preparation or fixing product perform consistently. The correct primer depends on the background and system being used.

Do shower areas need tanking?

Tiles and grout alone should not be treated as the waterproof layer. The substrate, exposure and system specification determine the waterproofing required. Follow the complete tanking-system instructions.

Can tiles go directly over underfloor heating?

The base must be suitable, properly commissioned and prepared. Heating should be controlled before, during and after installation, with appropriate adhesives, movement provision and gradual recommissioning.

What matters with large-format tiles?

Flat backgrounds, correct handling, suitable adhesive coverage, appropriate trowelling and careful lifting/checking are essential. Large tiles make background variation much less forgiving.

Why are movement joints important?

Tiled finishes and backgrounds move. Movement accommodation should be planned at relevant perimeters, structural or existing joints, changes in background and other required positions rather than filled rigidly.

Starting in the trade

Apprenticeships

A recognised apprenticeship combines paid employment with structured learning and assessment. Before enrolling, confirm the current standard, training provider, employer commitment, off-the-job learning and end-point assessment arrangements.

Experienced workers

NVQ and CSCS pathways

Experienced tilers may be able to demonstrate occupational competence through workplace or experienced-worker assessment. A CSCS card and an NVQ are different things; check the qualification and card route required for the sites and work you undertake.

Choosing development

Colleges, courses and product training

Does it include supervised practical work?Are trainers occupationally experienced?Is the qualification recognised for your intended route?Does product training explain limitations as well as benefits?

Specialist craft

Heritage tiling

Heritage work can involve geometric layouts, traditional materials, restoration, recording, conservation principles and sensitive repairs. Build these skills through supervised experience and specialist training rather than treating historic work like a standard replacement installation.

Working responsibly

Standards explained

Standards provide recognised requirements and recommendations for products, design and installation. They can change, and the correct documents depend on the project. Tilers Community guides explain common principles but do not reproduce controlled standards or replace the current documents.

When work goes wrong

A calm route through a tiling problem

  1. Record it.Take dated photographs, note locations and keep quotations, invoices and product information.
  2. Limit further damage.Stop using an unsafe or leaking area where appropriate and avoid destructive investigation without agreement.
  3. Contact the installer.Explain the concern in writing and give a reasonable opportunity to inspect and respond.
  4. Get independent advice.Choose a suitably experienced, impartial specialist whose scope and limitations are clear.
  5. Agree the remedy.Set out the proposed work, responsibility, access, cost and timescale in writing.

Long-life surfaces

More sustainable tiling choices

Design for longevity

Choose suitable materials, a timeless finish and a system capable of lasting in its environment.

Order carefully

Plan quantities, cuts and spares to reduce waste while retaining enough matching material for future repairs.

Ask for product data

Use Environmental Product Declarations and manufacturer information to compare relevant impacts.

Maintain and repair

Clean correctly, renew sealant where needed and repair isolated damage before replacement becomes necessary.

For businesses

Practical improvements

Separate and measure wasteReduce avoidable journeysMove paperwork and records onlineSpecify efficient, durable systemsReturn or reuse suitable packagingShare repair and maintenance guidance